Effective Date: [16-06-2025]
Welcome to Fitoor by Firdaus! These Terms of Service (“Terms”) govern your use of our website located at https://fitoorbyfirdaus.com (“Site”), and any services provided through the Site, including but not limited to purchasing our products, interacting with customer service, or logging in using third-party authentication such as Google login. By using our Site, you agree to these Terms.
By accessing or using our Site in any manner, including, but not limited to, visiting or browsing the Site, registering an account, or contributing content or other materials, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
To use the Site, you must be at least 18 years old or have permission from a legal guardian. By agreeing to these Terms, you represent and warrant that you are at least 18 years old or have obtained such permission.
To access certain features of our services (such as checkout or order tracking), you may be required to create an account or log in through Google or other OAuth providers. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
All content on this Site, including but not limited to logos, text, graphics, images, data, design, and software, is the property of Fitoor by Firdaus and protected by copyright and other intellectual property laws.
You may not copy, modify, distribute, display, perform, or create derivative works from any part of this Site without express permission.
All orders placed through our Site are subject to acceptance and availability. Prices for our products are subject to change without notice. We reserve the right to cancel or refuse any order for any reason at any time.
We accept payment through secure gateways. No Cash on Delivery (COD) is available, as repeated returns have caused inventory losses. For urgent orders, please contact us on WhatsApp.
We ship within India and internationally through selected logistics partners. Delivery timelines are estimated and not guaranteed. Shipping charges are calculated during checkout.
Please ensure your address and contact details are correct. We are not liable for delays or loss due to incorrect details.
Due to the handcrafted nature of our products, we do not offer refunds. However, we may offer exchanges if the item received is damaged or incorrect. Please refer to our full Return and Exchange Policy for details. https://fitoorbyfirdaus.com/return-exchange-policy/
You agree not to:
Use the Site for any unlawful purpose;
Attempt to gain unauthorized access to the Site or any related systems;
Copy, scrape, or reverse engineer the website’s structure, functionality, or code;
Interfere with or disrupt the Site’s functionality.
Our Site may use third-party services like Google login, payment gateways, or analytics. These services have their own terms and policies which you should review.
We are not liable for any issues or damages arising from third-party platforms.
Fitoor by Firdaus shall not be liable for any indirect, incidental, or consequential damages that may result from the use of our Site, services, or products.
You agree to defend, indemnify, and hold harmless Fitoor by Firdaus, its owners, employees, and affiliates from any claims or damages arising out of your use of the Site or breach of these Terms.
We reserve the right to update or change these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Site after such changes implies your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, India.
For any questions regarding these Terms, please contact us at:
📧 Email: fitoorbyfirdaus@gmail.com
📞 WhatsApp: [+91 9672306319 ]
Navrang Collection