🚫 Why We Don’t Offer COD (Cash on Delivery)

At Fitoor by Firdaus, every product you see is not mass produced — it is handcrafted on order, lovingly brought to life by our artisans who pour hours, even days, into each creation.

We do not offer Cash on Delivery, and here’s why —
Over time, we’ve faced a large number of returns on COD orders, not because the product lacked beauty or value, but often because of impulse orders, last-minute change of heart, or simple refusal at the doorstep.
But for us, every return doesn’t just mean a parcel — it means:

• Wasted artisan hours

• Materials and fabrics that can’t be reused

• Losses that directly affect our small team of karigars

• Resources lost in packaging, logistics, and sustainability efforts

When someone places an order and then doesn’t receive it, it’s not just a number — it breaks the chain of trust between you, us, and our artisans.

That’s why we’ve chosen to move forward with only prepaid orders. It allows us to plan and craft with confidence, avoid waste, and respect the labour behind every thread.

Your Trust Means Everything

When you place a prepaid order with us, you’re not just buying a product —
You’re believing in slow fashion.
You’re valuing craftsmanship.
You’re supporting a small, honest, heart-led business.

Thank you for understanding — and for choosing handmade over hurried.
With your support, we can keep creating magic, one piece at a time.